Privacy Policy
Last Update: September 5, 2023
Types of Personal Information We Collect and How We Collect It
Personal Information
This policy covers the following personal information that ZeroC collects through your use of the ZeroC web site and in connection with off-line communications. Specifically, ZeroC may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries:
Contact information, such as name, physical address, telephone number, email address, and company. The majority of the information collected under this category is business contact information.
Transactional information, including information about the products and services you request, purchase, or download.
Electronic Communication Protocols and Cookies
In addition to the information specified above, ZeroC may collect information about your use of the zeroc.com web site through electronic communications protocols and cookies. As is true when you visit most web sites, ZeroC may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), and date and time. Certain features of the ZeroC web site also use cookies to capture additional information.
Cookies
A cookie is a small piece of information sent by a web server to store on a web browser so that it can later be read back from that browser. The ZeroC web site uses two types of cookies - session and persistent - to remember stateful information and enable site functionality. Session cookies only exist for the duration of a single visit and are then removed. Persistent cookies are saved in the browser and read upon return.
Use and Sharing of Personal Information
ZeroC uses (and, where specified, shares) your personal information for the following purposes:
To engage in transactions. ZeroC may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.
To provide support or other services. ZeroC may use your personal information to provide you support, product updates, product patches and fixes, and other similar communications.
To communicate with you about noteworthy events such as product releases.
To comply with legal requirements. ZeroC may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure, or other legal process requirements. ZeroC will use reasonable efforts to limit the personal information it provides for these purposes.
Please note that your personal information may be transferred, accessed, and stored globally as necessary for the uses stated above in accordance with this policy. While ZeroC may share your personal information with agents and contractors in order to perform the functions listed above, we require that they treat your personal information in accordance with this policy.